Privacy Policy
1. Information We Collect
We may collect:
- Information you provide (name, email, phone, message content).
- Technical data (IP address, browser, device details, pages viewed).
Cookies and analytics data (see Cookie Policy).
We do not collect unnecessary or excessive information.
2. How We Use Your Information
We use your information to:
- Respond to enquiries.
- Provide information about our services.
- Improve website performance and security.
- Maintain legal, safeguarding, and business records where required.
We never sell your data.
3. Legal Basis (UK GDPR)
We process data under:
- Legitimate interests (responding to requests, running our website).
- Consent (when you submit a form).
- Legal obligation (record keeping, safeguarding duties).
4. Data Storage & Security
Data is stored on secure UK or GDPR-compliant servers.
We apply technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
5. Data Retention
We keep personal information only for as long as needed for:
- Responding to enquiries
- Business or safeguarding obligations
- Legal or regulatory requirements
6. Your GDPR Rights
You can request:
- Access to your data
- Correction of inaccuracies
- Deletion of data
- Restriction or objection to processing
- Withdrawal of consent
Contact: info@nextphasehousing.co.uk